Sales Terms and Conditions
Website: movingto.com
Privacy Policy: https://movingto.com/privacy
Registered Address: 160 Robinson Road, #14-04 Singapore Business Federation Centre, Singapore 068914
1. Definitions
2. Scope of Services
We act solely as facilitator and consultant. We do not serve as your legal representative, licensed financial adviser, or tax agent unless expressly agreed in writing and with appropriate licensing.
Our Services commence once you have paid all fees in full (or otherwise agreed in writing) and have executed this Agreement. Services continue until completion, termination under clause 9, or as otherwise agreed.
All outcomes (e.g. visa approvals, fund performance, tax rulings) are determined entirely by Third Parties or market forces. We make no promise of success, timeline or returns. All timelines, success-rate statistics or examples provided are illustrative only.
3. Fees, Payment & Currency
All fees are quoted in Euros (EUR) unless otherwise stated in writing. Fees may include disbursements (e.g. government application fees, courier costs) as set out in your proposal.
Unless otherwise specified in writing, 100% of all fees and disbursements are due and payable in full before any Services begin. Once paid, all fees are final and non-refundable, regardless of outcome, delay, suspension or termination.
If any payment schedule is agreed and you miss a due date, we reserve the right to suspend Services until full payment is received. Overdue sums incur interest at 5% per month, compounded daily, plus any recovery costs, including legal and collection fees.
If you pay in a currency other than EUR, you bear all exchange-rate risk. Any shortfall due to currency fluctuations must be paid immediately on demand.
Our fees exclude any VAT, goods-and-services taxes, withholding taxes or duties levied by any jurisdiction. You are responsible for all such amounts.
You agree to reimburse the Company for all reasonable out-of-pocket expenses incurred in performing the Services — including, but not limited to, travel, accommodation, meals, translation, courier, or other third-party fees — upon presentation of supporting receipts or invoices.
4. Client Obligations & Cooperation
You warrant that all information, documents and representations you provide are true, accurate, current and complete. You indemnify us against any loss, penalty or delay arising from false, incomplete or misleading information.
You must respond to all requests for information or documents by the deadlines we specify. Failure to do so may result in suspension or termination of Services (clause 9), additional fees, and no refund.
You are responsible for obtaining any third-party consents or permits (e.g. spousal consent, power of attorney) necessary for us to perform the Services.
You must comply with all applicable laws, regulations and Third-Party requirements. You agree not to engage in any bribery, corruption or money-laundering activity in connection with our Services.
5. Third-Party & External-Risk Disclaimers
Any investments, funds or financial products we introduce are managed by independent entities. We have no control over their management, solvency or compliance, and disclaim all liability for fraud, insolvency, mismanagement or regulatory action against them.
Immigration, tax or financial regulations may change at any time, including retroactively. We are not responsible for any adverse impact such changes may have on your application, status or investments.
Third Parties may request additional information, background checks or impose processing delays. We cannot guarantee any timeline, waive additional fees, or accelerate decisions.
We may communicate and deliver documents via email, portals or other electronic means. We do not warrant uninterrupted access, security, confidentiality or virus-free transmission of any electronic channel.
We are not liable for loss, damage or delay of physical documents once sent via postal or courier services outside our direct custody.
6. Limitation of Liability
We shall not be liable for any loss, damage, delay or rejection arising from:
- Decisions, actions or omissions of any Third Party (including authorities, fund managers or service providers).
- Your inaccurate, incomplete or fraudulent information or failure to cooperate.
- Events beyond our reasonable control (see Section 10).
Our aggregate liability to you, whether in contract, tort (including negligence), statute or otherwise, shall not exceed the total fees paid by you for the specific Service giving rise to the claim.
We expressly exclude any liability for indirect, incidental, special, consequential, punitive or exemplary damages, including (without limitation) loss of profits, revenue, business opportunity, goodwill, reputation or data.
All Services and deliverables are provided "as is" and "as available," without any warranty, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement or accuracy.
Except to the extent caused by our gross negligence or willful misconduct, we shall have no liability for any claim, loss, damage or expense arising from any act or omission in the performance of Services, whether in contract, tort (including negligence), statute or otherwise.
7. Indemnification
You shall indemnify, defend and hold harmless the Company, its officers, directors, employees and agents from and against any and all losses, liabilities, claims, damages, costs or expenses (including reasonable legal fees) arising from:
- Your breach of this Agreement or any representation, warranty or covenant herein.
- Your inaccurate, incomplete or fraudulent information or documentation.
- Your violation of any law, regulation or Third-Party requirement.
- Your non-compliance with post-approval obligations (e.g. visa conditions, tax filings, overstaying).
The obligations in this Section 7 shall survive termination or expiration of this Agreement.
8. Confidentiality & Data Protection
We will treat all personal, financial and business information you provide as confidential.
You authorize us to share your information with Third Parties to deliver the Services (e.g. authorities, fund managers, local counsel).
We may disclose your information if required by law, regulation or court order, or to protect our rights.
We process your personal data in accordance with Singapore's PDPA and, for EEA clients, the GDPR, including necessary transfer mechanisms.
We retain your data only as long as necessary to provide Services and comply with legal obligations. You may request deletion or correction of your personal data in accordance with applicable law.
9. Termination & Suspension
We may suspend or terminate Services immediately, without liability or refund if:
- You fail to pay fees as required.
- You breach any term of this Agreement.
- You engage in abusive, harassing or unlawful conduct.
- We determine, in our sole discretion, that continuing Services is impractical or prohibited.
You may terminate by providing 14 days' written notice. No refund shall be due under any circumstances.
Upon suspension or termination:
- You remain liable for all fees and expenses incurred.
- We may retain or destroy documents as required by law.
- Surviving provisions (Sections 6, 7, 8, 10 and 19) remain in full force.
10. Force Majeure
Neither party is liable for delays or failures due to events beyond reasonable control (e.g. acts of God, war, pandemics, regulatory changes, IT failures).
If a force majeure event persists for more than 60 consecutive days, either party may terminate with written notice. No refunds for Services rendered.
The affected party shall use reasonable efforts to mitigate and resume performance.
11. Governing Law & Jurisdiction
Governed by Singapore law, without conflict-of-law principles.
Exclusive jurisdiction of Singapore courts.
12. Dispute Resolution
Attempt informal resolution in good faith.
If unresolved in 30 days, refer to mediation in Singapore.
If mediation fails, final and binding arbitration under SIAC Rules, English language, sole arbitrator, Singapore.
Each party bears its own negotiation/mediation costs; arbitrator may allocate.
13. Claims Procedure & Time Limits
You must notify us in writing of any claim within 30 days of the incident.
Late notice waives your right to claim.
Legal action must commence within one year of the cause.
Subject to Sections 6 and 9, remedies are limited as provided herein.
14. Anti-Bribery & Anti-Money Laundering
You warrant no improper payments to public officials or others.
Provide all documentation to satisfy AML/KYC obligations; non-compliance may lead to suspension.
We may report suspicious activity and cease Services.
15. Conflicts of Interest & Remuneration Transparency
We may receive referral fees or commissions; we will disclose material interests upon request.
We are not obligated to monitor investments after placement.
You are advised to seek independent financial, legal, or tax advice before investing.
16. Ongoing Compliance & Post-Approval Obligations
You are solely responsible for maintaining visa/residency conditions.
Ongoing filings are your responsibility; you indemnify us for related penalties.
You warrant to maintain adequate insurance as required by applicable jurisdictions.
You indemnify us for claims arising from your breach of post-approval obligations.
17. Website Content & Intellectual Property
Website content is illustrative; Agreement and signed proposal prevail.
No responsibility for external sites.
All materials are our exclusive property. You receive a limited license to use for Agreement purposes.
18. Amendment
We reserve the right to modify or replace these Terms at any time. Material changes will be effective upon posting the revised Terms on our website and updating the "Last Updated" date. We will provide notice of material changes by email to your last provided address or by in-service announcement where required by law.
19. Miscellaneous
This Agreement constitutes the entire understanding between the parties and supersedes all prior agreements.
If any provision is invalid or unenforceable, the remainder shall remain in full force.
You may not assign your rights without our consent. We may assign or novate this Agreement freely.
All notices must be in writing and sent by email or to the registered address; effective upon receipt unless undeliverable.
English version prevails in case of conflict.
No waiver is effective unless in writing and signed by both parties.
Sales Terms and Conditions
Website: movingto.com
Privacy Policy: https://movingto.com/privacy
Registered Address: 160 Robinson Road, #14-04 Singapore Business Federation Centre, Singapore 068914
1. Definitions
2. Scope of Services
We act solely as facilitator and consultant. We do not serve as your legal representative, licensed financial adviser, or tax agent unless expressly agreed in writing and with appropriate licensing.
Our Services commence once you have paid all fees in full (or otherwise agreed in writing) and have executed this Agreement. Services continue until completion, termination under clause 9, or as otherwise agreed.
All outcomes (e.g. visa approvals, fund performance, tax rulings) are determined entirely by Third Parties or market forces. We make no promise of success, timeline or returns. All timelines, success-rate statistics or examples provided are illustrative only.
3. Fees, Payment & Currency
All fees are quoted in Euros (EUR) unless otherwise stated in writing. Fees may include disbursements (e.g. government application fees, courier costs) as set out in your proposal.
Unless otherwise specified in writing, 100% of all fees and disbursements are due and payable in full before any Services begin. Once paid, all fees are final and non-refundable, regardless of outcome, delay, suspension or termination.
If any payment schedule is agreed and you miss a due date, we reserve the right to suspend Services until full payment is received. Overdue sums incur interest at 5% per month, compounded daily, plus any recovery costs, including legal and collection fees.
If you pay in a currency other than EUR, you bear all exchange-rate risk. Any shortfall due to currency fluctuations must be paid immediately on demand.
Our fees exclude any VAT, goods-and-services taxes, withholding taxes or duties levied by any jurisdiction. You are responsible for all such amounts.
You agree to reimburse the Company for all reasonable out-of-pocket expenses incurred in performing the Services — including, but not limited to, travel, accommodation, meals, translation, courier, or other third-party fees — upon presentation of supporting receipts or invoices.
4. Client Obligations & Cooperation
You warrant that all information, documents and representations you provide are true, accurate, current and complete. You indemnify us against any loss, penalty or delay arising from false, incomplete or misleading information.
You must respond to all requests for information or documents by the deadlines we specify. Failure to do so may result in suspension or termination of Services (clause 9), additional fees, and no refund.
You are responsible for obtaining any third-party consents or permits (e.g. spousal consent, power of attorney) necessary for us to perform the Services.
You must comply with all applicable laws, regulations and Third-Party requirements. You agree not to engage in any bribery, corruption or money-laundering activity in connection with our Services.
5. Third-Party & External-Risk Disclaimers
Any investments, funds or financial products we introduce are managed by independent entities. We have no control over their management, solvency or compliance, and disclaim all liability for fraud, insolvency, mismanagement or regulatory action against them.
Immigration, tax or financial regulations may change at any time, including retroactively. We are not responsible for any adverse impact such changes may have on your application, status or investments.
Third Parties may request additional information, background checks or impose processing delays. We cannot guarantee any timeline, waive additional fees, or accelerate decisions.
We may communicate and deliver documents via email, portals or other electronic means. We do not warrant uninterrupted access, security, confidentiality or virus-free transmission of any electronic channel.
We are not liable for loss, damage or delay of physical documents once sent via postal or courier services outside our direct custody.
6. Limitation of Liability
We shall not be liable for any loss, damage, delay or rejection arising from:
- Decisions, actions or omissions of any Third Party (including authorities, fund managers or service providers).
- Your inaccurate, incomplete or fraudulent information or failure to cooperate.
- Events beyond our reasonable control (see Section 10).
Our aggregate liability to you, whether in contract, tort (including negligence), statute or otherwise, shall not exceed the total fees paid by you for the specific Service giving rise to the claim.
We expressly exclude any liability for indirect, incidental, special, consequential, punitive or exemplary damages, including (without limitation) loss of profits, revenue, business opportunity, goodwill, reputation or data.
All Services and deliverables are provided "as is" and "as available," without any warranty, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement or accuracy.
Except to the extent caused by our gross negligence or willful misconduct, we shall have no liability for any claim, loss, damage or expense arising from any act or omission in the performance of Services, whether in contract, tort (including negligence), statute or otherwise.
7. Indemnification
You shall indemnify, defend and hold harmless the Company, its officers, directors, employees and agents from and against any and all losses, liabilities, claims, damages, costs or expenses (including reasonable legal fees) arising from:
- Your breach of this Agreement or any representation, warranty or covenant herein.
- Your inaccurate, incomplete or fraudulent information or documentation.
- Your violation of any law, regulation or Third-Party requirement.
- Your non-compliance with post-approval obligations (e.g. visa conditions, tax filings, overstaying).
The obligations in this Section 7 shall survive termination or expiration of this Agreement.
8. Confidentiality & Data Protection
We will treat all personal, financial and business information you provide as confidential.
You authorize us to share your information with Third Parties to deliver the Services (e.g. authorities, fund managers, local counsel).
We may disclose your information if required by law, regulation or court order, or to protect our rights.
We process your personal data in accordance with Singapore's PDPA and, for EEA clients, the GDPR, including necessary transfer mechanisms.
We retain your data only as long as necessary to provide Services and comply with legal obligations. You may request deletion or correction of your personal data in accordance with applicable law.
9. Termination & Suspension
We may suspend or terminate Services immediately, without liability or refund if:
- You fail to pay fees as required.
- You breach any term of this Agreement.
- You engage in abusive, harassing or unlawful conduct.
- We determine, in our sole discretion, that continuing Services is impractical or prohibited.
You may terminate by providing 14 days' written notice. No refund shall be due under any circumstances.
Upon suspension or termination:
- You remain liable for all fees and expenses incurred.
- We may retain or destroy documents as required by law.
- Surviving provisions (Sections 6, 7, 8, 10 and 19) remain in full force.
10. Force Majeure
Neither party is liable for delays or failures due to events beyond reasonable control (e.g. acts of God, war, pandemics, regulatory changes, IT failures).
If a force majeure event persists for more than 60 consecutive days, either party may terminate with written notice. No refunds for Services rendered.
The affected party shall use reasonable efforts to mitigate and resume performance.
11. Governing Law & Jurisdiction
Governed by Singapore law, without conflict-of-law principles.
Exclusive jurisdiction of Singapore courts.
12. Dispute Resolution
Attempt informal resolution in good faith.
If unresolved in 30 days, refer to mediation in Singapore.
If mediation fails, final and binding arbitration under SIAC Rules, English language, sole arbitrator, Singapore.
Each party bears its own negotiation/mediation costs; arbitrator may allocate.
13. Claims Procedure & Time Limits
You must notify us in writing of any claim within 30 days of the incident.
Late notice waives your right to claim.
Legal action must commence within one year of the cause.
Subject to Sections 6 and 9, remedies are limited as provided herein.
14. Anti-Bribery & Anti-Money Laundering
You warrant no improper payments to public officials or others.
Provide all documentation to satisfy AML/KYC obligations; non-compliance may lead to suspension.
We may report suspicious activity and cease Services.
15. Conflicts of Interest & Remuneration Transparency
We may receive referral fees or commissions; we will disclose material interests upon request.
We are not obligated to monitor investments after placement.
You are advised to seek independent financial, legal, or tax advice before investing.
16. Ongoing Compliance & Post-Approval Obligations
You are solely responsible for maintaining visa/residency conditions.
Ongoing filings are your responsibility; you indemnify us for related penalties.
You warrant to maintain adequate insurance as required by applicable jurisdictions.
You indemnify us for claims arising from your breach of post-approval obligations.
17. Website Content & Intellectual Property
Website content is illustrative; Agreement and signed proposal prevail.
No responsibility for external sites.
All materials are our exclusive property. You receive a limited license to use for Agreement purposes.
18. Amendment
We reserve the right to modify or replace these Terms at any time. Material changes will be effective upon posting the revised Terms on our website and updating the "Last Updated" date. We will provide notice of material changes by email to your last provided address or by in-service announcement where required by law.
19. Miscellaneous
This Agreement constitutes the entire understanding between the parties and supersedes all prior agreements.
If any provision is invalid or unenforceable, the remainder shall remain in full force.
You may not assign your rights without our consent. We may assign or novate this Agreement freely.
All notices must be in writing and sent by email or to the registered address; effective upon receipt unless undeliverable.
English version prevails in case of conflict.
No waiver is effective unless in writing and signed by both parties.